Accenture (Auto-X)

Accenture (Auto-X)

Accenture (Auto-X)

Revolutionizing the title-loan process through digitization and AR integration

Revolutionizing the title-loan process through digitization and AR integration

Revolutionizing the title-loan process through digitization and AR integration

Service Designer

Year:

2021-2022

Services:

|

Service Design

,

|

Web

,

|

HOME

→

PROJECTS

DESIGN PROCESS

ABOUT

Pioneering Financial Accessibility through Process Digitization


Auto X is a new financial program created in response to the COVID-19 pandemic to alleviate financial stress for unbankable people in Thailand. The year 2020 was a critical time when people needed financial assistance the most due to COVID-19. However, when the mandatory nationwide alert was issued to cease all in-person activities, including banking services, loan services faced a critical stage due to their significant dependency on manual processes. The current loan process lacks the proficiency to facilitate loans virtually.

Pioneering Financial Accessibility through Process Digitization


Auto X is a new financial program created in response to the COVID-19 pandemic to alleviate financial stress for unbankable people in Thailand. The year 2020 was a critical time when people needed financial assistance the most due to COVID-19. However, when the mandatory nationwide alert was issued to cease all in-person activities, including banking services, loan services faced a critical stage due to their significant dependency on manual processes. The current loan process lacks the proficiency to facilitate loans virtually.

→ View Case Study

→ View Case Study

[ CHALLENGE ]

The lack of digital infrastructure to process loans virtually was hindering people from accessing the financial services they desperately needed.

  • Customers have to visit the branch to inquire / onboard loan

  • Unable to digitize financial documents remotely

  • In-person vehicle inspections ceased operation

  • Loans for low-income citizens unavailable during the pandemic


[ SOLUTION ]

Fully digitize the title-loan process by creating a new virtual platform where customers can seamlessly operate their loan process from start to end through our mobile application.

Features:

  • Browse loans

  • Get loan estimates

  • Upload financial documents remotely to get pre-approved / onboard application

  • Virtual vehicle inspection via AR

  • Seamlessly track & pay loans through app / LINE OA

[ TESTIMONIAL ]

"Working with Nara has been an absolute delight. She possesses exceptional design skills and a keen eye for detail. Her exemplary work ethic, skills, and understanding of business and user goals are truly impressive!"

"Working with Nara has been an absolute delight. She possesses exceptional design skills and a keen eye for detail. Her exemplary work ethic, skills, and understanding of business and user goals are truly impressive!"

Patrick Lopez

Lead Product Designer @ Photon

Focus on how it feels also how it looks

Focus on how it feels also how it looks

Focus on how it feels also how it looks

Branding & Web Designer

Empowering healthcare providers through enhanced financial platforms

End-end

|

UX Design

|

App & Web

Branding & Web Designer

Empowering healthcare providers through enhanced financial platforms

End-end

|

UX Design

|

App & Web

Branding & Web Designer

Empowering healthcare providers through enhanced financial platforms

End-end

|

UX Design

|

App & Web

Product Designer

Walgreens

UI Design

|

App & Web

Product Designer

Walgreens

UI Design

|

App & Web

Product Designer

Walgreens

UI Design

|

App & Web

Founding Product Designer

Bridging the Gap Between Digital Interactions and Real-world Dating

Design System

|

Branding

|

Leadership | App & Web

Founding Product Designer

Bridging the Gap Between Digital Interactions and Real-world Dating

Design System

|

Branding

|

Leadership | App & Web

Founding Product Designer

Bridging the Gap Between Digital Interactions and Real-world Dating

Design System

|

Branding

|

Leadership | App & Web

→ See All Projects [6]